Across the UK, more dental practices using EXACT are starting to reassess how their practice management system supports the way they work today.
For many years, EXACT has been a trusted on-premise solution, deeply embedded in day-to-day practice operations. But as expectations around flexibility, remote access, security and ongoing system maintenance continue to rise, more practices are exploring what a move to the cloud could look like.
Dentally, Henry Schein One’s cloud-based practice management software, has already supported practices in moving from EXACT to the cloud, with hundreds making the transition in recent times. What these practices often discover is that switching is far more structured, supported and manageable than they initially expect.
Why practices hesitate to move away from EXACT
For many practices, EXACT sits at the centre of everyday operations. Appointments, recalls, clinical records, reporting and financial workflows all depend on it.
Common concerns include:
- Disruption to day-to-day operations
- Staff confidence during the transition
- Secure migration of historical EXACT data
- Impact on patient experience.
These concerns are understandable. Changing a core system requires trust and clarity, especially when continuity of care and smooth daily running are essential.
A proven pathway from EXACT to Dentally
Dentally is designed specifically to help practices move from EXACT to the cloud without unnecessary disruption.
Rather than a sudden change, practices follow a guided onboarding process that includes secure data migration, clear timelines and structured support. Existing workflows are reviewed in advance, so teams understand what will stay familiar and what will change, allowing them to adapt at a comfortable, controlled pace.
Because Dentally is cloud-based, practices also benefit from automatic updates, reduced reliance on local servers and the ability to access their system securely from anywhere, without the maintenance burden often associated with on-premise software.
Maintaining continuity for teams and workflows
A common misconception among EXACT users is that switching to a cloud-based PMS means losing familiar tools or having to rebuild processes from scratch. In reality, Dentally is built to preserve continuity while improving efficiency.
Core workflows such as appointment management, recalls, reporting and patient communications remain intuitive and recognisable.
For practices that rely on campaign and communication tools within EXACT, Dentally offers equivalent functionality, allowing teams to continue engaging patients confidently while benefiting from a more modern platform. This balance of familiarity and progress is one of the reasons so many practices have already made the move.
Clarity before commitment
One of the ways Dentally reduces uncertainty around switching is by encouraging practices to seek clarity before making any decisions.
Through a short business review, practices can understand how a move from EXACT to Dentally would work for their specific setup. These sessions cover onboarding support, data handling, timelines and what will stay the same, helping practices make informed decisions without pressure or obligation. For many, this clarity alone is enough to replace uncertainty with confidence.
A future-ready approach to practice management
Moving from EXACT to a cloud-based PMS does not have to be disruptive. With a proven transition pathway, guided onboarding and familiar workflows, Dentally has helped practices modernise their systems while maintaining continuity for their teams and patients.
For practices considering their next step, a business review offers a simple way to explore whether moving from EXACT to Dentally is the right fit, with clarity and confidence at every stage.
Find out how Dentally can support a smooth transition from EXACT to cloud-based practice management.
This article is sponsored by Dentally.
