This webinar will equip practice managers (PMs) with the confidence and practical tools to lead their teams.
The session will show how to lead yourself first, set clear expectations, communicate direction and build a culture where people thrive.
Learning outcomes
- Understand the foundations of confident leadership and why PMs must lead themselves first
- Communicate vision, direction and expectations clearly so the team knows the identity, purpose and story of the practice
- Build a stronger team culture by defining behaviours and reinforcing what is created or allowed
- Use high-support/high-challenge communication to improve performance and confidence across the team
- Delegate with authority, not tasks, and create simple systems that increase ownership and reduce PM overwhelm.
Dentistry Webinar - Live Webinar
20 January 7:00pm, London UK
From chaos to clarity: a PM’s guide to building confident, high-standard teams
Speaker: Mark Topley
The speaker
Mark Topley is a dental leadership and organisational culture consultant, working in partnership with Dentistry Compliance. He supports principals and practice managers to lead with clarity, build resilient teams, and embed culture into everyday practice. With over 20 years’ experience across the sector, Mark specialises in helping dental leaders meet CQC expectations without the overwhelm. He’s the creator of the Great Boss Bootcamp and Go Practice Green, and known for making leadership practical, human and refreshingly honest.
You can sign up for the webinar here.
Catch up with previous on demand webinars:
