Patient communication guide available on demand

The hugely successful webcast organised by Software of Excellence, featuring Ashley Latter and Matt McColley is now available to view on demand.

More than 200 delegates logged into the webinar and listened to the presentation on how to get more patients to accept treatment plans and the role that guru can plan in this process.

Using a series of anecdotes and insights, Ashley took the audience of dentists and practice managers through the five key aspects of why patients reject a dentist’s treatment recommendation, emphasising the importance of effective communication with patients.

Ashley highlighted how patient education software such as Software of Excellence’s new interactive software – guru, can help dentists to overcome some of the barriers to treatment uptake.

Business Development Manager for guru, Matt McColley gave a series of visual demonstrations that showed the ease of use of the software and its impact in improving communication, both at the chairside and in reception areas, where a guru playlist can be created to give general practice information and promote individual treatments and offers.


Access to the Increasing Treatment Plan Acceptance with guru webinar featuring Ashley Latter and Matt McColley is FREE. Visit


For more information on guru, call 01622 604695 or visit [email protected].

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