Dentistry

Getting the most out of your referrals: part 2

Some patients wonder what added benefits they will receive from specialist referral. It is a good idea to make it…

Dentistry

A case of whitening ‘failure’

It was supposed to be a routine whitening follow-up visit. The record indicated that the patient began with a shade…

Dentistry

Screw retained or cement retained crowns?

We know that the restorative abutments in implant dentistry attach the crown, bridge, or over-denture to the implant, but how…

Dentistry

Fitting in at uni

Although almost three years ago now, my memories of being a dental school fresher are still as vivid as ever.…

Dentistry

Keeping schtum

Confidentiality is the cornerstone of good practise. All patients expect that personal and clinical information about them will be held…

Dentistry

Sealing the deal

Many articles have been written about aspects of the sale process, but this two-part series identifies the key problems that…

Dentistry

Restorative abutments in implant dentistry

In the last article we considered abutments, discussing primarily healing abutments, while this time we will focus on restorative abutments.…

Dentistry

Keeping dental implants healthy

One of the most important factors for long-term success of dental implants is the maintenance of healthy peri-implant tissues. In…

Dentistry

Getting the most out of your referrals

Specialist referral is a well-established procedure in many countries and is becoming more common in the UK. However, a number…

Dentistry

Adopting email netiquette

It is startling to find that, in this day and age, some companies have still not realised the importance of…

Dentistry

Three steps to the sale

I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having…

Dentistry

Hitting the target

If you have followed my articles with some interest, I am sure by now you must have realised how important…

Dentistry

Keeping a lid on it

Conflict is an inevitable issue which arises within any dental clinic, may it be between staff or with patients. Dealing…

Dentistry

Brushing up

I’m sure we all need reminders about things from time to time, and denture cleaning is an aspect of dental…

Dentistry

How can I restore an implant for a single tooth?

Within the restorative part of implant dentistry there is a lot of new terminology with which one has to become…

Dentistry

Opportunity knocks

In April, change was forced upon us all. For some it was a time of great uncertainty and worry, while…

Dentistry

Getting patients to work for you

This article is powerful and could make you about £55,000 better off. It focuses on the psychological principle of reciprocity,…

Dentistry

How to beat the summer blues

Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…

Dentistry

Creating a clear vision

What is the difference between an organisation’s mission and its vision? When asked this, many business professionals, including dentists, find…

Dentistry