Richard Scarborough

Richard Scarborough

Author at Dentistry Online

Richard Scarborough Richard is head of Medenta, a provider of patient finance that has been supporting dental practices for more than 15 years with finance solutions. Medenta offers its practices a comprehensive support wraparound service, which includes an online patient application portal and an e-learning suite.
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Building more financial reliability in 2021

Richard Scarborough and Michael Copeland share ways to put your practice on a sound economic setting as the new year begins. This year will certainly have given practice owners plenty to think about when it comes to finding ways to strengthen their business in 2021. The vulnerability felt by many during lockdown will undoubtedly lead … Continued

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Adapting the practice playbook to the rules of Uber

Richard Scarborough looks at how introducing patient finance into your practice can help you get back on your feet once you’re able to reopen your doors. Richard Scarborough (RS): What are some of the biggest lessons that practices can take from lockdown? Guy Deeming (GD): Firstly, we have to behave in an empathetic fashion and … Continued

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Are we seeing a boom time for cosmetic dentistry?

Richard Scarborough talks to Ash Parmar about the number of cosmetic treatment enquiries during lockdown and whether that’s here to stay. Many practices have reported having a larger than expected number of enquiries for cosmetic treatments, such as Invisalign, during lockdown. Amidst all the news of a recession and the challenging times dentists have faced … Continued

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‘There will be no new normal after lockdown’

Richard Scarborough speaks to Guy Deeming, owner of Queensway Orthodontics and former director for clinical practice at the British Orthodontic Society, about treating patients virtually during lockdown, why he doesn’t believe in ‘the new normal’ and why he believes the future is brighter than ever. What was your immediate reaction following the decision to close … Continued

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‘Dentistry will clearly never be the same again’

Richard Scarborough asks principal dentist Martina Hodgson about her approach to running a private dental practice in the weeks since COVID-19 broke out. Martina, who runs The Dental Studio in Wakefield, discusses her current approach to patient recruitment and managing patients who are part-way through treatment such as Invisalign. She also shares why she thinks … Continued

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Recovering from COVID-19 and driving footfall into your practice

Richard Scarborough looks at how practices can begin to recover from a crisis. Before focusing on the role of patient finance in bringing patients back through the door. In the midst of a crisis or disaster, it’s always important that your continuity plan contains a recovery phase. While, understandably, attention and resources will initially focus … Continued

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The only way is finance

Richard Scarborough explores the effects of reality TV on Millennials’ attitude towards cosmetic dentistry. With the UK experiencing a handover from Generation X to the Millennials as the largest demographic across the country, no business can afford to ignore the impact of the ‘selfie generation’ on potential income. In terms of dentistry, many believe there … Continued

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Orthodontic contract procurement: ‘NHS orthodontic practice is not sustainable in the long-term’

Richard Scarborough speaks to Guy Deeming about the orthodontic contract procurement process. The wrangling over the procurement of NHS orthodontic contracts continues to throw up different challenges and issues across the country. Most recently NHS England is abandoning procurement in the Midlands for the time being. These challenges prompted the BDA in the run-up to … Continued

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What to avoid when moving away from the NHS

Richard Scarborough explores the potential pitfalls that dentists make when moving away from the NHS, and the best way to avoid them. Moving away from the NHS to private practice could be one of the biggest professional decisions you ever make. Whether you are moving to wholly private or just partially, it is a significant … Continued

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