Ashley Byrne stresses the importance of normalising change in the dental lab – and how leadership, trust and learning from mistakes can help.
Change is the only constant in dental technology right now. New materials, digital workflows, automation, AI-assisted design and the list keeps growing. Yet for many lab owners and technicians, the idea of ‘normalising’ change still feels uncomfortable. I get it. I’ve been there.
I’ve run Byrnes Dental Laboratory (now Corus Byrnes) long enough to see wave after wave of disruption. From the early days of CAD/CAM to today’s fully digital and remote workflows, every shift has brought the same mix of excitement and anxiety. The truth is, resisting change isn’t an option if you want your lab to survive – let alone thrive. But normalising it successfully isn’t just about buying the latest scanner or printer. It’s about leadership, culture, respect and trust.
Why change feels so hard (and why we must embrace it anyway)
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