Switching dental plan provider – a growing trend in the dental industry

Switching dental plan provider – a growing trend in the dental industry

Patient Plan Direct explains how its simple switch process makes switching dental plan providers quick and painless.

In today’s competitive dental landscape, practice owners are becoming increasingly aware of how much revenue can be lost to high administration fees and limited support from traditional plan providers. It’s no surprise, but a statistic worth sharing, that almost 40% of Patient Plan Direct‘s new clients in 2025 have joined by switching their existing plan patients from another dental plan provider. This is a significant and growing trend, and one that is expected to continue as practices seek better value without compromising service.

Why are so many practices switching?

The most common reason is simple: cost savings. Many practices are discovering that their long-standing dental plan provider can often overcharge for the service they provide, whilst focus on support seems to have slipped. When you consider that plan revenue is a vital and predictable income stream, even small percentage differences in cost can quickly grow into tens of thousands of pounds of savings over the course of a year.

By switching to Patient Plan Direct, practice owners are retaining significantly more of their plan income and using that financial boost to invest in their teams, their technology, and their future growth.

Another major factor driving Patient Plan Direct’s simple switch service is its service quality. While some other challenger providers have moved to almost entirely online models, many practices say they feel disconnected and unsupported. Patient Plan Direct believes human connection matters. That’s why it works differently.

Patient Plan Direct combines digital efficiency with personal, in-practice support. This means a mix of face-to-face and online meetings with practice owners and practice managers but also the wider team. This approach helps to build genuine rapport, deliver effective plan-training, and become a true extension of the practice. The goal is simple: to equip the entire team with the confidence, knowledge, and tools needed to succeed.

Switching isn’t complicated, despite what some providers say

It’s surprising how often practices are told by their existing plan provider that switching is complex, risky, or disruptive. In reality, it simply isn’t true. Switching dental plan providers is no more complicated than changing your electricity supplier.

With the simple switch process, Patient Plan Direct handles everything behind the scenes, so your team doesn’t have to. There’s:

  • no admin for your staff
  • no action required from patients
  • no awkward conversations. Patient Plan Direct even contacts your existing provider to manage the transition.

It’s a smooth, controlled process that ensures continuity for your patients and complete peace of mind for your team. Think of it like a relay race: the baton is passed from one runner to the next without hesitation, disruption, or loss of momentum. That’s exactly how your patient data is transferred – seamlessly and securely.

The idea that patients will leave in large numbers following a plan change is a narrative that is often used by plan providers to prevent practices from making a move. The irony is that these same providers actively encourage practices to leave their current arrangements and move to them! The data from hundreds of practices that have switched to Patient Plan Direct shows that patient drop-off is consistently minimal.

You can also hear this from Dr Jeevan Boyle, owner of Casa Dental, who moved from one plan provider to Patient Plan Direct and lost just two patients during the transition. His full testimonial is available here.

The end result? More income retained, more value gained

Once the switch is complete, practices immediately benefit from Patient Plan Direct’s lower admin fees and expert ongoing support. Before you even join, Patient Plan Direct will run the numbers to ensure the move is financially worthwhile as transparency is at the heart of everything it does.

It’s no wonder Patient Plan Direct has welcomed more switched clients than ever in 2025 and sees this trend continuing into 2026.

If you’d like to learn more about the stress-free simple switch process, visit the Patient Plan Direct website and discover how it can support your practice’s long-term success.

Visit patientplandirect.com/switch-dental-practice-plan-provider.

This article is sponsored by Patient Plan Direct.

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