In this episode of The Business of Dentistry Podcast, Practice Plan dives into one of the most talked about dental subjects in Wales right now: NHS contract reform.
With April 2026 edging closer and the landscape shifting at pace, many practices across Wales are grappling with what the proposals really mean for their teams, their patients and the long-term sustainability of their businesses.
To help make sense of it all, host Katrina James, area manager at Practice Plan, is joined by regional support manager and dental practice expert, Louise Anderson. Both based in Wales and working closely with practices across the country, Kat and Louise have been on the frontline of conversations surrounding the changes since the very first announcements. From the initial consultation papers to the more recent updates on patient modelling, recall intervals, urgent care requirements and the removal of the Dental Access Portal, they’ve seen first-hand how the proposals have evolved and the profession’s reaction.
What are the implications of the new contract in Wales?
In this discussion, they explore the practical implications of the new contract: what practices need to prepare for now, where the biggest operational pressures may lie, and why patient communication will be more important than ever. They also break down key elements such as the shift towards prevention, changes to recall patterns, the impact of increasing patient charges, skill-mix utilisation, and how practices can start assessing their patient base ahead of 2026.
Whether you’re planning to stay within the NHS, preparing to exit, or simply weighing up your options, this episode provides clarity, context and practical advice to help you navigate what’s ahead.
If you’re considering your options away from the NHS and are looking for a plan provider who will hold your hand through the process at a pace that’s right for you, you can start the conversation with Practice Plan today by calling 01691 684165 or to book your one-to-one NHS to private conversation at a date and time that suits you, just visit practiceplan.co.uk/nhsvirtual.
If you’d like to find out more about introducing a plan, and how Practice Plan can help you, visit practiceplan.co.uk/nhs.
Ready to talk?
If you’re ready for a confidential discussion with Practice Plan about the next steps in converting to private dentistry, leave your details below.
