Your digital transformation – a ‘genuine leap forward’ for usability and workflow

Eimear O’Connell talks to Guy Hiscott about her digital journey and the win-win offered by modern technologySimon Fieldhouse explains how integrating digital technology has boosted his practice – and why he couldn’t imagine being without any of it.

How ‘digital’ is your practice?

I would say fully digital. We have acquisition units in every surgery; a mixture of Dentsply Sirona Primescans and AC Omnicams, which we are replacing with Primescans.

We have two MCXL Premium mills (and are buying a third – Primemill), two furnaces (and buying a third Speedfire), an Orthophos SL CBCT and a 3D printer. In addition, we have a hub to store the data.

We make all of our crowns, bridges and single implant crowns. Additionally, we perform digital impressions for our implant bridges, splints and we are now moving on to digital workflows for dentures.

What made you take the jump into digital technology?

I had been watching the development of the technology for many years and it became obvious that it was capable
of doing what we wanted, in as much as allowing us to produce high quality prosthetics in-house, in a single visit.

Being on site and with the patient in front of you puts us in the strongest position to provide a quality crown or other restoration.

How has it impacted your practice?

Digital practice is a much more relaxed and flexible environment to work in. The nature of appointments enables us to have a working day that allows practitioners to work in a way that is not possible using conventional workflows.

The practice is considerably more efficient and we have also seen a significant increase in profitability, even after paying for the equipment. It seems to generate work we were not expecting at first.

We even get referrals for a single restoration to be performed for a patient from another practice, who is unable to tolerate conventional impressions.

Our patients appear to be universally impressed by the technology. Many of them are genuinely interested in how
it works. They also like the convenience of single visits and no impressions.

We are now also seeing a number of new patients who are coming to us because we are digital.

Simon Fieldhouse, principal of Dutch Barton Dental Practice

What was the learning curve like?

It was surprisingly straightforward. Of course there are things to learn but I find the Cerec software, especially version 5, very intuitive and it is a genuine leap forwards in usability.

There are always new things to learn and the digital community is growing rapidly. There are also a number of good publications and societies that are developing better training courses and literature.

Additionally, the rest of the team love digital work: a number of the nurses have been trained to manufacture the crowns and bridges and are really enjoying being more involved in the work we do. Watch this space!

What are your key pieces of equipment?

That’s a difficult question – I cannot imagine being without any of them.

We perform full digital workflows, conventional crown and bridge, implants and others. They are all high quality and reliable pieces of kit.

We sometimes say: ‘Can you imagine going back?” Being able to plan implants, make surgical guides and final restorations, implant or conventional is really powerful and extremely satisfying.

What’s the easiest way for practices to get started with digital dentistry?

Starting off with digital dentistry is very straightforward. There are a number of options but I would recommend the Primescan. It is a brilliant, highly accurate, reliable and easy to use piece of equipment.

If people are anxious about producing their own crowns, then it is a great way to start the digital journey as a means of taking digital impressions.

The impressions are sent to the laboratory, as the system is open. The result is a very accurate impression, sent instantly to the lab. As a result, there are lots of benefits for the patient and lab.

What’s the most important thing you’ve learned on your digital journey?

Firstly, it improves your preps! If you are looking to produce crowns in house, which I would highly recommend, make sure your equipment speaks to each other. All of our equipment is Dentsply Sirona and it communicates easily and just works. Also, you never stop learning about what it can do.

I have also realised that the relationship with your lab gets even better. They are receiving accurate impressions, in a timely manner.

The accuracy of the full arch scanner has made arch bars and other larger treatment plans much more straightforward.

Would you recommend investing into digital dentistry?

Absolutely. Whether it be for digital impressions or a full workflow. Digital dentistry benefits everyone. It is a win, win, win. A win for you and your staff.

Book a virtual 1:1 consultation with one of Dentsply Sirona’s equipment specialists today.

Catch up on the ‘Your digital transformation’ series here:


This article first appear in Implant Dentistry Today. You can read the latest issue here. 

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