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Clear filters
Communication: Listening your way to success
I have written before about how many steps to achieving case acceptance are tied to one source – communication. Communication…
Dentistry
Dentistry goes live!
It has been a long time coming, but Dentistry magazine’s first educational event will be worth the wait. Dentistry magazine…
Dentistry
More than just a dental practice
Lavender Road Dental Practice sits just off one of the main roads into Leicester, deep in the Midlands. An unassuming…
Dentistry
Time to change
Are you happy to work within the NHS? There are a number of dentists who are happy having a large…
Dentistry
The patient journey
I may sound like a scratched record sometimes, but the more I listen to enquiries from new and existing clients,…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
Getting patients to work for you
This article is powerful and could make you about £55,000 better off. It focuses on the psychological principle of reciprocity,…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
A private affair
Before I talk about what I think constitutes a private patient, I have to tell you about a recent lecture…
Dentistry
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