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Showing results 1787- 1806 of 1821 for "communication"
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Overhauling your business systems
Dental practices can experience continued growth regardless of their current performance level. In most cases, growth requires the development and…
Dentistry
Forging better partnerships with laboratories
The dental laboratory is a critical partner in practice success. Or at least it should be. The relationship that dentists…
Dentistry
Working against the clock – and under live supervision
Objective Clinical Skills Examinations, or OCSEs as they are more commonly known, are held in trepidation by clinical-stage dental students…
Dentistry
All at sea
For final-year dental students, the arrival of February is announced by the sound of vocational training (VT) application packs falling…
Dentistry
Why the ears are so important in periodontics
In my previous article I argued the case for a number of candidates for the most important instruments in periodontics.…
Dentistry
Starting off on the right foot
I was reading the new GDC guidance on complaints handling and was struck by 5.1: ‘Do not be defensive when…
Dentistry
How to motivate your patients
I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me:…
Dentistry
Who’s the boss?
Many newly qualified dentists start their careers working in a practice owned by somebody else. In my experience, when starting…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
Putting ideas into action
There really is no magic to running a financially successful dental practice, as the majority of our clients know. There…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
Getting the message across
Image, as regular readers of Blue Horizons articles will be aware, is vital to a practice’s success. To your patients,…
Dentistry
Cosmetic choreography – the basis of a beautiful smile
The demand for cosmetic dental procedures around the world seems unaffected by economic vagaries and appears to be growing at…
Dentistry
Communicating with your patient
Dentistry, as with much in this world, is all about communication. Successful periodontal treatment outcomes are about patients taking on…
Dentistry
Goodwill goes a long way
There are a number of key issues that the buyer and seller need to be aware of in the exasperating…
Dentistry
Conversation marketing
It’s time to start applying ourselves to some serious marketing, not just for the autumn sales campaign but also to…
Dentistry
Distinguishing between art and craft
Beautiful smiles are created not by chance, but by an understanding of craft and art. The materials, techniques and procedures…
Dentistry
Getting the most out of your referrals: part 2
Some patients wonder what added benefits they will receive from specialist referral. It is a good idea to make it…
Dentistry
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