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Showing results 153- 160 of 159 for "Handling complaints"
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Compulsory CPD date announced
The General Dental Council (GDC) will be introducing compulsory continuing professional development (CPD) for all dental care professionals on 1…
Dentistry
Cockcroft pleads for time
Chief Dental Officer for England Barry Cockcroft has given the new NHS contract the thumbs-up despite having lost 500 dentists…
Dentistry
New assessment provides flexible CPD
Dental care professionals (DCPs) have a new opportunity to gain continuing professional development through an innovative assessment unveiled by the…
Dentistry
DDU seeks two-way fairness
The Dental Defence Union (DDU) has responded to the government’s proposals to reform the NHS complaints procedure by saying the…
Dentistry
Compulsory CPD coming soon
Following public consultation, the GDC has agreed that all dental care professionals (DCPs) will be required to complete and record…
Dentistry
Starting off on the right foot
I was reading the new GDC guidance on complaints handling and was struck by 5.1: ‘Do not be defensive when…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
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