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How to handle a complaint
Leo Briggs explores the importance of successfully handling a complaint. Recently released figures from NHS Digital have shown that complaints…
Dentistry
Dentolegal challenges, from dental school to days of leisure
Leo Briggs looks at how you can meet expectations throughout your career, with help from your dental defence organisation. Dental…
Dentistry
Having students in the practice
Leo Briggs, deputy head of the DDU, looks at the pros and cons of having a dental student in the…
Dentistry
Dentists’ concern over negative online reviews grows
Dental professionals are becoming increasingly concerned over receiving negative online reviews, a new study has found. The study found that…
Dentistry
Thinking of recording dental consultations?
Leo Briggs, deputy head of the DDU, explores the increase in recorded consultations and how these can benefit both patient…
Dentistry
Do you prioritise perio?
Leo Briggs, deputy head of the DDU, says dental professionals have a critical role in ensuring periodontal problems are picked…
Dentistry
GDC showing improvements in its performance
The General Dental Council (GDC) has improved its performance over the last year after ‘significant efforts’. That’s according to the latest…
Dentistry
Rupert Hoppenbrouwers and Bryan Harvey step down at the top of the DDU
The DDU has announced Rupert Hoppenbrouwers and Bryan Harvey will step down towards the end of 2016. John Makin will take…
Dentistry
Claims for dental implants rise by 41%
Claims against dental professionals for dental implants have risen by 41% for the period from 2009-2013. Figures from a study in…
Implant dentistry
DDU pays out £2.8million in compensation
The Dental Defence Union (DDU), which indemnifies dental professionals and pays compensation on their behalf, issued the warning as it…
Dentistry
DDU offers guidance for new Standards
Dental professionals are being advised by the Dental Defence Union (DDU) to ensure they clearly communicate with patients, introducing themselves,…
Dentistry
New laws impact on hospital dentists
The duty came into effect in all new contracts for provision of NHS healthcare from 1 April 2013. The Dental…
Dentistry
Dentists pay dear for ‘dental fee’ moans
In the latest DDU Journal, it warned such complaints might easily involve patients leaving the practice or, in some cases,…
Dentistry
Is your head in the clouds?
The Dental Defence Union (DDU) is advising dental professionals thinking of storing their patient records on virtual servers that individual…
Dentistry
‘Grey area’ of ethics cleaned up
The Dental Defence Union (DDU) has produced an online learning module to help dental professionals get to grips with the…
Dentistry
Dental care and vulnerable adults
After the investigation at Winterbourne View Care Home, that focused attention on the mistreatment of vulnerable adults, it should be…
Dentistry
Legal podcast helps dentists facing ‘alarming’ complaints
Dental legal experts have launched an online podcast to help dental professionals facing complaints made about them to the General…
Dentistry
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