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Adopting email netiquette
It is startling to find that, in this day and age, some companies have still not realised the importance of…
Dentistry
Three steps to the sale
I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having…
Dentistry
A hairy business
‘I work in a very confined environment,’ I said while explaining my stress to a non-dental friend. ‘Have they given…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
Creating a clear vision
What is the difference between an organisation’s mission and its vision? When asked this, many business professionals, including dentists, find…
Dentistry
Reaping the rewards
With so many demands made on a practice budget, it is important that any expenditure you make will benefit your…
Dentistry
Getting patients to work for you
This article is powerful and could make you about £55,000 better off. It focuses on the psychological principle of reciprocity,…
Dentistry
Hiring on all cylinders
Taking on a new associate happens regularly in many dental practices, and each and every time it occurs, it presents…
Dentistry
Are you listening?
Dentistry is a fast-paced, challenging industry and, as managers, we are faced with different obstacles each day. How we deal…
Dentistry
Threshold of profit
It is vital to have access to up-to-date financial data, know your practice’s cost structure and the basics of business…
Dentistry
Opening soon?
It’s easy to see why the notion of starting up a new practice can appear so attractive to many dentists.…
Dentistry
Contractually obliged
Contracts come in all shapes and sizes. But whatever form they take, if you sign one with an employer, principal,…
Dentistry
Earth connection
No-one would deny that computer and other electronic equipment is now an essential part of any dental practice. Even the…
Dentistry
Survival of the fittest
As the Department of Health’s juggernaut careers towards the start of the new dentists’ ‘contrick’ there is still a major…
Dentistry
Power of the press
Advertising and PR are still relatively new concepts to most UK dentists, yet interest in them is booming. That is…
Dentistry
All change
By now most of you who have been practising under the NHS will have either signed the new contract or…
Dentistry
Boutique surgery
So there I was, in Herefordshire at 9pm on a cold Monday night in early March, following directions to an…
Dentistry
First time lucky
The state of the housing market is rarely out of the news these days, and with house prices on a…
Dentistry
Treating patients not plaintiffs
While many claims in the courts for damages against dentists can at first appear easily defensible, it all too often…
Dentistry
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