Treatment coordinator

Dental Excellence, one of the fastest growing private cosmetic dental practices in the UK, is looking for a treatment coordinator to join our team.

You will be responsible for ensuring a first-rate patient experience including patient consultation, explaining treatments to patients and ultimately selling high-end dental treatment plans.

The ideal candidate will need to have a proven track record of achieving and exceeding KPIs, with dental experience.

Key responsibilities

  • Managing new patient journey and conducting initial consultations
  • Treatment presentation
  • Following up outstanding treatments and pushing to convert patient opportunities into Dental Excellence customers
  • Discussing treatment plans with existing patients
  • Reception duties including speaking with new patient queries via email, telephone etc
  • Ensuring smooth running of the practice
  • Driving patient referrals through excellent service and marketing.

What we are looking for

  • Existing treatment coordinator experience or sales and dental experience, or significant nursing experience and ambition to move into a treatment coordinator role
  • Being driven, proactive and maintaining a ‘can-do’ attitude
  • Highly personable, patient and empathic nature when dealing with patients/consulting
  • A genuine team player
  • Passionate about providing a first-rate patient experience in specialist dentistry.

Package: base salary dependent on level of experience.

Location: Liverpool

This position is advertised on an urgent basis, so please apply with your CV now in order to avoid disappointment or alternatively contact [email protected] for a confidential discussion.

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