Zoe Close

Zoe Close

Author at Dentistry Online

Zoe Close is head of sales at Practice Plan, a leading provider of practice-branded dental plans. Zoe has 36 years’ experience in the dental sector, including as group business manager for a corporate group, dental nurse, head receptionist and practice manager.
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The impact being in a prototype has had on my practice and patients

What better way to know more about how the contract reform process could impact you specifically, than asking someone who has spent years trialling it? Len D’Cruz is currently running a prototype B practice – one of the remuneration blends being tested as part of the reform process. He will be appearing on a panel…

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Zoning your diary – where do you begin?

Zoe Close talks to Lisa Bainham about the best approach to zoning your diary. Structuring your appointments into zones ensures staff are prepared and know what to expect from each day, making for an efficient practice, calm atmosphere and positive patient journey. It can also help to reduce white space in the diary, which, of…

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Soothe your practice headaches

Zoe Close examines three big headaches dental teams are facing and discusses how best to tackle them During my 30 years in the dental profession, including many years working in both private and NHS practices, I would say that the challenges facing private practices have remained largely unchanged. Perhaps with the exceptions of the CQC…

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How to recruit the best team member for your practice

Zoe Close kicks off January with four simple ways to ensure that you recruit the best candidates for your dental practice. Interviewing candidates to join your practice team is an important process as it is essential to find the ideal person who is the perfect fit for you and your business. After all, having a…


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