Zoe Close

Zoe Close

Author at Dentistry Online

Zoe Close is head of sales at Practice Plan, a leading provider of practice-branded dental plans. Zoe has 36 years’ experience in the dental sector, including as group business manager for a corporate group, dental nurse, head receptionist and practice manager.
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Practice Plan – support that goes beyond a plan

Zoe Close discusses how a plan provider can help you make changes in your business and give you the long-lasting support to see them through. 256 years of experience Making changes in your business, especially significant ones such as moving from NHS to private, is a big decision.   It is useful in these instances to have some expert advice … Continued

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The impact being in a prototype has had on my practice and patients

What better way to know more about how the contract reform process could impact you specifically, than asking someone who has spent years trialling it? Len D’Cruz is currently running a prototype B practice – one of the remuneration blends being tested as part of the reform process. He will be appearing on a panel … Continued

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Zoning your diary – where do you begin?

Zoe Close talks to Lisa Bainham about the best approach to zoning your diary. Structuring your appointments into zones ensures staff are prepared and know what to expect from each day, making for an efficient practice, calm atmosphere and positive patient journey. It can also help to reduce white space in the diary, which, of … Continued

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Methods for motivating your team

Zoe Close, area sales manager for Practice Plan, shares her experience of practice management and in particular, her top tips for using daily huddles and regular meetings to motivate your team. Most people think of daily huddles as people standing around cuddling each other, the idea of which brings a smile to my face, but … Continued

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