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Sarah Ide explains the many examples of how effective communication can help you through challenging situations you face during your early years in dental practice. Working with new colleagues Effective communication with the rest of the dental team is vital to establishing a good professional relationship where you can deliver the best possible patient care. …
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Sarah Ide discusses the impact of the coronavirus pandemic on the mental health of dental professionals and how the DDU can support you at this time. Dental professionals, including those in the early stages of their career, frequently face high-pressure situations especially when dealing with worried or anxious patients. The circumstances of the coronavirus pandemic…
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Sarah Ide, DDU dentolegal adviser advises orthodontic practitioners to ensure patients have realistic expectations about their smiles. As orthodontic treatment has become more sophisticated and patients have so much more choice, it has become possible to do more than simply correct malocclusions caused by overcrowded or crooked teeth. This is particularly apparent when you open…
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Dentistry talks to Sarah Ide, Debbie Herbst and Eric Easson about their experiences as dentolegal advisers. What is a dentolegal adviser? Sarah Ide (SI): A Dental Defence Union (DDU) dentolegal adviser (DLA) is an experienced dentist with further training and understanding of assisting dental professionals with complaints, regulatory matters and other ethical and legal issues…
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Sarah Ide, Dental Defence Union (DDU) dentolegal adviser, examines the most common factors in dental complaints and how to avoid them. In past articles we’ve looked at the most common causes of patients making complaints to DDU members. Alleged rudeness and poor attitude are the fifth most common cause of complaint. And certainly, this is…
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Sarah Ide presents five topical tips to help you avoid dentolegal problems over the festive period 1. Accepting gifts It’s nice to be appreciated by patients who may want to give you a gift such as a bottle of wine or chocolates. In most cases gifts can be accepted, but ethical difficulties can arise when…
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Sarah Ide gives five easy tips to follow through the summer months. The summer months can bring different challenges from the rest of the year, with higher numbers of staff on leave, patients visiting from other countries or local patients returning from their own holidays. With this in mind, here are some tips that should…
