Nigel Jones

Nigel Jones

Author at Dentistry Online

Nigel Jones is sales and marketing director at Practice Plan, a provider of conversion support and practice-branded dental plans. Nigel first began helping dentists convert from the NHS to private care in 1990, continuing such support throughout the majority of his 23-year career. He has added to his understanding of the healthcare market and the Government’s NHS reform programme through his involvement with the independent sector healthcare providers such as Netcare and Virgin Healthcare.
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Will dentistry stay firmly on the political agenda?

Nigel Jones talks to Eddie Crouch about the recent Parliamentary debate regarding dentistry and what this might mean for the future of NHS dental care. NHS targets and dentistry contracts have been the main talking point of 2021 after just a handful of days. The new 45% targets for NHS dentists have caused shockwaves among … Continued

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Inside Out: NHS Dentistry Discussed

In this latest instalment of Inside Out: NHS Dentistry Discussed, Practice Plan’s Nigel Jones and British Dental Association chair Eddie Crouch give their viewpoints and look back on the challenges the dental industry has faced over the past year. They will look at how the COVID-19 pandemic has impacted the industry. As well as covering … Continued

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Starting strong in 2021

Nigel Jones explores the opportunities and the challenges for the profession in the coming year and argues that 2021 could be a real chance to move forward positively.  The profession has just experienced a hugely challenging year. Yet some might argue that many dentists are in a stronger position than most realise. That means that … Continued

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Nishma Sharma and Martin Woodrow discuss contracts, communication and positivity

Nigel Jones talks to Nishma Sharma, clinical adviser for NHS England, and Martin Woodrow, chief executive of the BDA. It scarcely needs saying again that the past nine months have been turbulent and highly challenging for the profession. Whether you are in a position where you feel you have finally got back on your feet … Continued

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Inside Out: NHS dentistry discussed – spotlight on Scotland

Here is a part of Practice Plan’s live webinar series hosted by sales and marketing director, Nigel Jones. This latest instalment is a thought-provoking and frank discussion on the topic of Scottish NHS dentistry. Inside Out During this turbulent year, much of the profession is facing ever-evolving uncertainty. This is mainly due to the multiple … Continued

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How the issue of fallow time inspired the Fallow Time Calculator

Nigel Jones discusses the issue that fallow time presents for dental practices across the UK with Ian Mills, dean of the FGDP, alongside the development of a free Fallow Time Calculator to support the profession moving forwards. An area that is challenging for the profession is the subject of ventilation. What are your overall conclusions … Continued

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Seeing the light in the dark

Nigel Jones on finding the real optimism about the future for UK dentistry. The recent report by Dental Protection, Breaking the burnout cycle, made for a fascinating and worrying, if unsurprising, read. Unsurprising because it reinforces the findings of other surveys that the dental profession in the UK is on its knees. In the foreword, … Continued

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90 seconds with…Nigel Jones

We find out a little more about Nigel Jones and his life in the dental profession. About Nigel Jones Nigel Jones is sales and marketing director at Practice Plan, a specialist provider of practice-branded dental plans. Nigel first began helping dentists convert from the NHS to private care in 1990. He continued such support throughout … Continued

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The loyalty of rats, cats and dogs

Shifting patient’s loyalty from dentist towards brand isn’t good for ensuring continuity of care, says Nigel Jones. When I first heard the phrase ‘rats, cats and dogs’, I winced at its use. It’s a means of categorising patients in terms of their loyalty. However, throughout my career it has proved a very useful way of … Continued

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Beginning with the end vision

Nigel Jones discusses seeing value in a vision and using this as a source of focus. It’s a strange thing, but the more experienced I get, the less cynical about some things I become. I thought it was the other way around. But some things just make more sense as time goes on. Take my early encounters … Continued

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Dentistry Confidence Monitor reveals fear, fragmentation, and the future

Nigel Jones discusses the results of the Dentistry Confidence Monitor survey with a panel of professionals in a wide-ranging debate about the General Dental Council, mental health and contract reform. The 2019 Dentistry Confidence Monitor survey has again revealed deep feelings of dissatisfaction and mistrust of the levers of power among dentists. More than 400 … Continued

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Openness + pragmatism = optimism

After attending a recent Westminster Health Forum on oral health, Nigel Jones feels more optimistic about the future for NHS dentistry. The Westminster Health Forum keynote seminar in July, entitled ‘Next steps for improving oral health in England: prevention, contract reform and delivery’, had the potential to be a frustrating exercise in repetition and treading … Continued

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NHS negativity is thwarting potential in dentistry

NHS dentistry might make some feel despondent, but don’t let it ruin your passion, says Nigel Jones. I have to admit I thoroughly enjoyed this year’s British Dental Conference and Dentistry Show, for a whole host of reasons. There were the obvious opportunities for networking and also the success of our Big Questions panel debates, … Continued

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Last chance to fill in dentistry survey

There are just a few weeks left for NHS and private dentists to complete the Dentistry Confidence Monitor survey. Dentists from both sectors are being asked to share their views and experience of working within the profession. The results of the survey run by Practice Plan will provide insights and understanding into the real challenges … Continued

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‘Lack of progress in contract reform means many are questioning how long they can wait’

With a reformed contract due to be rolled out in less than 12 months, Practice Plan has been inviting NHS dentists to attend free events to hear from, and ask questions of, a panel of experts. Eddie Crouch, vice chair of the BDA’s Principal Executive Committee (PEC), was part of the panel at the first … Continued

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Asking the big questions

Nigel Jones speaks to John Milne about being ‘well-led’, fees and working collaboratively with the GDC and NHS England Complying with the Care Quality Commission (CQC) is a vital part of practice management and something practice teams are keen for more clarification on. It is clear practice teams understand the importance of meeting CQC requirements … Continued


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