Lynne Clark

Lynne Clark

Author at Dentistry Online

Lynne Clark is regional support manager at Practice Plan.

Posted in Posts

Rebuilding relationships with your patients

Lynne Clark speaks to Barry Oulton about how practice leaders can begin rebuilding relationships with their patients after lockdown. For months dentists were unable to see their patients. Many have been concerned about how this could affect the relationships they so carefully cultivated. We’re all familiar with how important those relationships are for building loyalty, … Continued

Posted in Posts

NHS versus private – financial insights during the COVID-19 crisis

Practice Plan’s Lynne Clarke shares Alan Suggett’s view on what the financial landscape looks like for the dental sector during this turbulent period. Understanding the impact of the crisis from multiple perspectives can help you build an effective strategy for your business. A lack of clarity about the current economic situation and how it affects … Continued

Posted in Posts

The stress of patient complaints

Lynne Clark looks at the latest statistics about the stress of patient complaints. She asks Farzeela Merali-Rupani for her advice on reducing the risk. Ninety per cent of predominantly NHS dentists are anxious/very anxious about the risk of patient complaints. That’s according to the latest Dentistry Confidence Monitor survey carried out over three months in … Continued

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