Posted in Posts
Lynne Clark speaks to Barry Oulton about how practice leaders can begin rebuilding relationships with their patients after lockdown. For months dentists were unable to see their patients. Many have been concerned about how this could affect the relationships they so carefully cultivated. We’re all familiar with how important those relationships are for building loyalty,…
Posted in Posts
Practice Plan’s Lynne Clarke shares Alan Suggett’s view on what the financial landscape looks like for the dental sector during this turbulent period. Understanding the impact of the crisis from multiple perspectives can help you build an effective strategy for your business. A lack of clarity about the current economic situation and how it affects…
Posted in Posts
Lynne Clark looks at the latest statistics about the stress of patient complaints. She asks Farzeela Merali-Rupani for her advice on reducing the risk. Ninety per cent of predominantly NHS dentists are anxious/very anxious about the risk of patient complaints. That’s according to the latest Dentistry Confidence Monitor survey carried out over three months in…
