Leo Briggs

Leo Briggs

Author at Dentistry Online

Leo Briggs is deputy head of the DDU.
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The COVID-19 files – managing pandemic communication

Leo Briggs discusses some of the common themes surrounding communication in practice and details the DDU’s risk management advice. The emphasis on social distancing and wearing personal protective equipment (PPE) during the pandemic was always likely to make communication more difficult. It is no surprise that this was one of the issues that prompted requests … Continued

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Season’s greetings

With an upsurge in dental problems being taken to GPs as Christmas approaches, Leo Briggs explores how to handle patients referred by their doctor Over the Christmas period, an increasing number of patients visit their family GP with toothache, abscesses and other dental problems. According to figures published by the British Medical Association (BMA), this … Continued

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Data protection – evolution not revolution

Tougher data protection laws will strengthen the rights of patients as data subjects. Leo Briggs answers some common questions on how the GDPR is likely to affect your practice. The run-up to the change in data protection procedures created a certain amount of concern and confusion among dental professionals. However, the good news is that … Continued

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Dealing with difficult patients

In every orthodontic practice there are a small number of patients or their relatives whose behaviour can test your reserves of goodwill. But while it might be tempting to tell these individuals that you will no longer provide treatment, doing so can make matters worse. Leo Briggs offers some advice on how to manage challenging … Continued

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How to handle a complaint

Leo Briggs explores the importance of successfully handling a complaint. Recently released figures from NHS Digital have shown that complaints made about NHS dentistry in England have almost doubled from 7,664 in 2015-16 to 13,493 in 2016/17. Perhaps not surprising then that complaints are the commonest reason for dental professionals to call for advice and … Continued

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Having students in the practice

Leo Briggs, deputy head of the DDU, looks at the pros and cons of having a dental student in the practice. With university tuition fees in England now at £9,250 per year, it is more important than ever for young people to choose a career that they will love. Consequently, a student work placement can … Continued

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Thinking of recording dental consultations?

Leo Briggs, deputy head of the DDU, explores the increase in recorded consultations and how these can benefit both patient and dentist. Unsurprisingly, in this digital age, the DDU has been contacted by members who are considering making a digital recording of dental consultations and by members who have sought advice about what to do … Continued

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Do you prioritise perio?

Leo Briggs, deputy head of the DDU, says dental professionals have a critical role in ensuring periodontal problems are picked up. The typical symptoms of periodontal disease can be easy to miss until it’s too late to treat them effectively. This means that dental professionals have a critical role in monitoring patients’ periodontal health. Unfortunately, … Continued

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