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‘An important role for any leader is to lead change,’ says Jamie Morley – but how do we know when the right moment for change is? An important role for any leader is to lead change. This can be at a very high level for the whole organisation, and it can be down to individual…
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This month Jamie Morley discusses why being busy doesn’t always mean people are achieving, and suggests other strategies for recognising success in your dental practice. A very common phrase I hear from everyone, including myself is, ‘I’m too busy’. In some way we see this as an excuse for not doing something, and in another…
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‘Look for things that are awkward and uncomfortable’: This month, Jamie Morley discusses the benefits of seeking discomfort to personal growth, and how this approach can help you lead your practice and team. When we individually go through change and we lead our practices and people through that change, this will lead to new experiences…
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This month Jamie Morley discusses how to recognise if your practice has ADHD and, if so, how to improve your decision-making, strategy and focus. This may sound like a strange question, yet it is something that is a real challenge for business and is no different for dental practices. ADHD is defined as follows: ‘Attention…
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This month, Jamie Morley discusses responses to feedback, including how to recognise a normal response and the steps you need to take to ensure your feedback is received well. I’ve written before about the overall concept of giving and receiving feedback. I came across something the other day which I thought was a really useful…
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This month, Jamie Morley discusses why peeling back the layers of a person allows you to understand and connect with your team. To lead your people effectively you have to understand and connect with your people. Dilts developed the Logical Levels model of rapport which is helpful to consider in the context of connecting with…
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Jamie Morley discusses the importance of pausing to reflect on the performance of yourself and your practice It is important to take time to reflect on how you and your practice are doing. It is as the word suggests, holding up a mirror to take a look at yourself, your performance and the performance of…
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Making good decisions is a key responsibility of any leader. As such, Jamie Morley shares a decision making framework to help you make better and more efficient decisions. Being decisive does not necessarily mean making quick decisions. In addition, quick decisions are not always good ones. When you have a big decision to make that…
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Is someone on your team under-performing? Jamie Morley on the importance of making changes, having the right people and assessing if someone is not suitable for your practice. Having the right people is a critical factor in building a high-performing team. This doesn’t necessarily mean you need to start letting people go if they’re not…
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Jamie Morley discusses the importance of a safe environment and offers strategies to build trust and psychological safety in your dental team. Trust and psychological safety are the foundation of any high-performing team. They are essential. These words might seem a bit ‘soft’ and like I’m suggesting that a good team is one where people…
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Jamie Morley explores the dynamics at play within the dental team and how to ensure the team is aware of their own performance. It is of course very important to lead the individuals in your team effectively and have an awareness of your individual relationships with people. At the same time you must also make…
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Creating a culture that includes open and honest feedback is essential in a dental practice, Jamie Morley says. Giving and receiving honest feedback effectively is one of the most important skills that a leader can have for multiple reasons. Firstly, it provides a level of motivation, recognition and feeling that the work they do matters…
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Jamie Morley explains how to connect with your dental team and ensure you engage with them on a human level. Many misinterpret ‘good leadership’ to require creating distance from their team members. This prevents them from engaging with their team members at a human level. They do this usually because it is easier to make…
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Jamie Morley explains how to create alignment from everybody in the team behind one single vision. One of the key roles of leadership at a very high level is to get stuff done. It is to ensure that your practice is effectively doing the tasks that need doing in order to reach the vision and…
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Jamie Morley explains how to build your practice’s vision and get the dental team to buy into the direction the practice is going. It is important for any business, team or dental practice to have a clear vision of the future that inspires and engages everybody in and around the business. To go with this,…
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Mindset suggests we are set in our way of thinking about things, but instead we should remain open and fluid, Jamie Morley suggests. I hear people talking about having the right mindset a great deal. ‘This person doesn’t have the right mindset’, ‘I don’t have the right mindset’. It is a phrase that is used…
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Jamie Morley discusses the different leadership styles and the importance of knowing your own strengths and weaknesses. When I interact with dentists, orthodontists, practice managers or lead nurses I often find that they want to talk about what to do with their practice, business or team. The starting point for this is looking at yourself.…
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Jamie Morley discusses the importance of leadership within dental teams and why many practices might misunderstand what it involves. The word leadership is used very widely these days. Frequently people use it in the context of it either lacking in a team, organisation or business. Or of leadership leading to that team, organisation or business…
