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Debbie Herbst, dentolegal adviser at the DDU, discusses how to manage inappropriate patient behaviour and avoid blurring the lines with patient relationships. Maintaining patient boundaries is one of the most sensitive ethical issues a dentist can face. The COVID-19 pandemic has resulted in increased use of remote and online technology used to communicate with patients. … Continued
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Debbie Herbst, dentolegal adviser at the Dental Defence Union (DDU) advises on how to manage patients who have received treatment outside the UK otherwise known as dental tourism. Orthodontists are increasingly seeing patients who have previously received dental treatment in practices based outside of the UK. The extent of treatment for these patients will vary … Continued
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Greta Barnes and Debbie Herbst from the DDU look at caries and fillings With around 6.8 million courses of treatment involving direct restorations in 2017/18, according to NHS statistics, it’s hardly surprising that issues surrounding the treatment of caries and provision of fillings is the third most common reason for Dental Defence Union (DDU) members to … Continued
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With Valentine’s Day rapidly approaching, Debbie Herbst advises what to do if you become the focus of a patient’s affections. With the shops full of cards, flowers and heart balloons, there is no escaping the fact that Valentine’s Day is just around the corner. Whether you embrace the prospect or simply want to hide until … Continued
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Debbie Herbst explores the impact of both off and online media channels. At the DDU, we frequently assist members who have been contacted by the media for comment about their treatment of patients. Sometimes, a dentist can even be ‘doorstepped’ by reporters or photographed following a matter that is investigated in a public forum, such … Continued
